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Warehouse Customer Service Rep.
Job Opportunity at
Management Business Solutions, Inc.
Posted on Dec 1
Management Business Solutions is actively seeking a Warehouse Customer Service Representative for a distribution company located in Battle Creek, MI. This person will assist customers in a warehouse environment while promoting the brand to potential customers. This position will involve warehouse pulling and loading, providing product deliveries, and maintaining warehouse inventory.
Process orders received by fax, e-mail, or phone.
Conduct physical counts and reconciliation of inventory with a data storage system.
Make product deliveries.
Pull and load customer orders as well as weekly transfers
Unload incoming shipments, received and reconcile inventory
Provide interior stocking and merchandising of shelves with product.
Read work orders or receive oral instructions to determine work assignments and material and equipment needs.
Accurately assemble boxes and customer orders from stock and place orders on pallets.
Handle inside sales orders and on site customer purchases
Assist sales personnel to enhance communication with customer base,
Meet or exceed sales call activity goals for new sales.
Initiate communication with customers to ensure satisfaction.
Handle customer inquiries and concerns via phone and email.
Experience in direct customer service required.
Associate's Degree in business administration, management, supply chain/logistics, or a related field preferred.
Previous experience working with shipping/distribution systems and inventory control preferred.
Ability to operate forklift and pallet jack
At least 1 year of warehousing or material-handling preferred.
Experience or training in a sales environment preferred.
Experience in Construction a plus.
Working knowledge of Microsoft Office products and Eclipse a plus.
Must have excellent communication skills.
MANAGEMENT BUSINESS SOLUTIONS IS AN EQUAL OPPORTUNITY EMPLOYER
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